Two teams. One feature.
Five days apart.
Core promise in the copy: ‘Get paid instantly — funds settle in under 10 seconds, guaranteed.’
Chloe Martin · VP Marketing
Settlement will be processed in batches every 4 hours. That’s a hard constraint of double-entry integrity at our volume.
Sofia Marchetti · Principal Engineer
Cappuccino found this in the transcripts. Here is how.
It reads what your teams already wrote
Slack channels, Jira issues, GitHub issues, Drive docs. Nobody fills in a form, nobody updates a status, nobody changes how they work. The disagreement is already written down — it is just written down in two places nobody reads together.
Every statement about the future becomes a plan
Who said it, which team they speak for, what surface it touches, and when it is meant to happen. A plan with an owner and a date is something you can compare. A thousand messages are not.
Then it looks for plans that cannot both be true
Not keyword overlap — a model comparing commitments across team boundaries, then a second pass that has to support the finding with verbatim quotes from two different teams or it is thrown away. A tool that cries wolf gets muted in a month.
And it remembers what you decided
A high-severity conflict reaches Slack the day it is found, with the two people who can resolve it mentioned by name. The invite draft writes itself. And when the same disagreement resurfaces three months later, Cappuccino is the only thing that will tell you it already happened once.
What it will not do
It cannot find what nobody wrote down.
If the other team never said their plan in Slack, a doc or a ticket, there is nothing to compare. A quiet week here means the sources were quiet, not that everyone agrees.
It will not close a conflict on your behalf.
When a later conversation looks like the teams settled it, Cappuccino says so and links the thread. Marking it settled is yours. Being wrong about that is the worst thing it could tell you.
It does not watch people.
It reads plans, not performance. There is no activity score, no leaderboard, and nothing that would make a team regret being candid in a channel.
Look at a real workspace first
The sample workspace above is live and needs no account. Open the settlement conflict and read the evidence yourself — it takes about a minute.
Free plan, no card. What we do with your data.